Wednesday, September 9, 2009

Breaking-Down Complicated Work Processes into Bite-Sized Pieces - What Do You Think?

Work and work processes can sometimes be complex, thus making improvement efforts more difficult and even overwhelming.

A good example of this is our nation's health care system. As chronicled in a recent USA Today article, our health care system is extremely complex and riddled with waste. Even worse, as documented and detailed by the article's collaborative team of authors, current efforts by the Federal Government as well as those dating back to the early Clinton years have been ineffective. "The complexity of the system, the pressure from chronic diseases, the shortfall in preventive care, the high costs, the competing demands - and the life-or-death stakes..." have made it very hard for Presidents and policymakers alike, they say; with no definitive improvement plan in sight.

An Effective Alternative?
Given the complexity of the problem, why not take a manageable piece and get going on that, rather than addressing the whole system? We have seen this approach work effectively in many situations, and look forward to hearing your opinions or experiences!

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