Are We Learning?

The history of commerce is littered with organizations that have erred in big and varied ways. There were Wang’s strategic errors, GM’s stifling bureaucracy and short-sightedness, Digital’s burdensome overhead, Enron’s dishonesty, AIG’s recklessness, and… more recently, there are Toyota’s troubles, which many believe are troubling in an entirely new way (see related article).

But there has been more than enough said and written about all of these situations and miscues - so, the question is, what lessons have we learned? We look forward to your thoughts!